17hats Feature Fridays

Are you leaving money on the table when selling your services? Or worse yet, are you adding on small services for your clients without charging for them?

17hats Optional Items on Quotes allow you to avoid both situations!


When you create Products and Services to add to your Quotes, make a list of the items that you routinely are adding to your packages. Or items about which you find yourself saying, “Sure, I can take care of that for you” to your clients.

By including these optional add-ons, you will see your average order value per client grow! You can easily increase a $250 service to $400 in services by presenting additional options to your clients. In fact, your clients will feel as though they have the power to create their own custom packages – always a great feeling!

Pro-Tip: Only include 3-5 optional add-ons, you don’t want to overwhelm your clients! And the optional items should complement the main service you are selling.

And because you are teaching your clients that these small add-ons have costs associated with them, you decrease the likelihood that your clients will expect you to add these services for no additional cost!
Here are a few ideas for optional service add-ons to help increase your average order value:

  • An extra hour of service time
  • Faster turnaround time for deliverables – a.k.a. a “Rush Fee”
  • Upgrading to a more luxurious product like a spa experience for a manicure
  • Rental items or delivery fees
  • Small product add-ons like gift-wrapping or heirloom packaging