Are you looking for an online booking software for your small business? Great news! You’ve found it (and more) with 17hats. In the bustling world of small business, time is money. Every minute spent on administrative tasks is a minute taken away from serving clients or growing your business. 

This is where innovative tools like 17hats Online Scheduling come into play, offering a solution to streamline your process and maximize efficiency. Let’s dive into the key features that make 17hats Online Scheduling a game-changer for small businesses.

Showcase Your Services

First and foremost, 17hats Online Scheduling allows you to showcase your services in an organized and accessible manner. Whether you’re a photographer, business coach, graphic designer, or any other service-based professional, you can easily display your different offerings, descriptions, and pricing for potential clients to browse. This transparency helps clients make informed decisions about the services you offer, which reflects well on your business.

Helpful Hint: Check out this video tutorial from 17hats University, which walks you through setting up a service on your 17hats account.  

Set Your Availability

Gone are the days of endless back-and-forth emails trying to find a mutually convenient time for appointments. We’ve all been there– I call it the ping-pong match of scheduling. Let’s visualize for a minute.

You: “Are you free Monday?” Ping 🏓
Your Client: “I’m not free Monday, but I can do Wednesday!”  Pong 🏓
You: “I’m unavailable Wednesday, but I CAN do Friday.”  Ping 🏓
Your Client: “Friday is no good. What about next week?”  Pong 🏓

That is so much unfruitful communication AND at the end of those back-and-forth emails, the meeting is still not scheduled!

With 17hats Online Scheduling, you have full control over your availability. Simply set your working hours, mark off any personal time or holidays, and let clients book appointments directly into your calendar based on your availability. This not only saves you time but also provides a seamless, professional booking experience for your clients.

Trigger Workflows

Automation is the key to efficiency, which is why we built Online Scheduling ourselves instead of depending on an integration.  17hats Online Scheduling works seamlessly with our powerful Workflows. 

With the ability to trigger Workflows from Online Scheduling, you can set up automated actions to occur upon booking. For example, you can create a Workflow that automatically sends a Questionnaire to clients upon booking. Or, you can set up a fulfillment Workflow to keep you on track before and after the booking date. Triggering Workflows eliminates the need for manual emails and ensures that you AND your clients are always informed and prepared.

Send Reminder Emails

In the busy whirlwind of life, it’s easy for appointments to slip through the cracks of your client’s schedule. However, with 17hats’ reminder email feature, you can significantly reduce no-shows and last-minute cancellations. Send reminder emails the day before and the day off or trigger a Workflow for a more robust reminder process. Whether it’s a gentle nudge a few days before the appointment or a final confirmation the day of, you can rest assured that your clients will be well-informed and ready for their service.

Take Payments

Closing the loop on the client experience, 17hats Online Scheduling also offers seamless payment integration. Say goodbye to awkwardly chasing down payments. With built-in payment processing, you can securely accept payments at the time of booking. You can ask for payment in full or partial payment This not only streamlines your financial transactions but also enhances the overall convenience for your clients.

Owning your own small business is hard, but 17hats can help! 17hats Online Scheduling is a powerful tool for small businesses looking to optimize their operations and enhance the client experience. From showcasing services and managing availability to triggering workflows and accepting payments, 17hats offers a comprehensive solution to meet your scheduling needs. 

By leveraging these features, you can reclaim valuable time, minimize administrative tasks, and focus on what truly matters—growing your business and owning your time.

Ready for some great news? We have Marketplace items to help you get started with setting up your Online Scheduling! 🎉

For General Business: 17hats Basic Online Scheduling Service for Phone Consultation

Allow clients to schedule a phone call based on your availability. This scheduling service is easy to embed on your website.   

This phone consultation scheduling service is set to confirm upon booking and includes custom “Phone Consultation” tags.

For Photographers: Will Wohler’s Individual Headshot Session

Online booking for individual headshot sessions. Embed on your website and start booking right away. Includes confirmation email and cancelation email.

For Balloon Artists:  Nicole Larson’s Grab & Go Balloon Garlands – Automated Bookings

Ever wish you could sell balloons without having to take a phone call or answer an email? You can! Thanks to 17hats Online Scheduling.

View these and so many more Online Scheduling items on the Marketplace at Marketplace.17hats.com.

Want to take an even deeper dive into Online Scheduling? Watch this Live Q&A Replay with 17hats CEO Amanda Rae as she takes us through the robust Online Scheduling feature in 17hats while answering questions from members to get them booking online.

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Start optimizing your business today! Take control of your time and client bookings now.

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