
In an age where technology advances at a breathtaking pace, I am brought back to a phrase I heard from one of my college professors more than 15 years ago: “If a task could be done by a robot, it should be done by a robot.” I’ll be honest– when I first heard my professor use this phrase, I tried to find every reason to disagree.
But this phrase isn’t merely about convenience; it’s about leveraging our incredible human brains for more impactful, creative, and strategic endeavors. Automating routine tasks frees us to engage in work that actually requires our unique cognitive abilities.
Let’s explore how tools like 17hats can revolutionize your business by automating essential tasks, such as Online Scheduling and email communication. Along the way, we’ll discuss various Marketplace items that are ready to be installed into your 17hat account today.
The Case for Automation
Why Automate?
Our brains are extraordinary, capable of solving complex problems, generating innovative ideas, and making nuanced decisions. However, when we bog them down with repetitive tasks, we squander this potential. Automation allows us to delegate these routine tasks to technology, so we can focus on what truly matters.
The Benefits:
Efficiency: Automation reduces the time and effort spent on mundane tasks, increasing overall productivity.
Consistency: Automated processes ensure that tasks are completed with the same level of quality and precision every time.
Scalability: As your business grows, automation allows you to handle more work without a proportional increase in manual effort.
Online Scheduling Through 17hats
Scheduling appointments can be a time-consuming process involving back-and-forth emails and calendar coordination. With 17hats, you can automate your scheduling process entirely.
How It Works:
Customizable Booking Pages: Create a personalized booking page where clients can view your availability and book appointments directly.
Automated Confirmations and Reminders: Once an appointment is booked, 17hats sends automatic confirmations and reminders, reducing no-shows and ensuring clients are well-informed.
Calendar Integration: Sync your online scheduling with your existing calendar to avoid double bookings and ensure a seamless scheduling experience.
The Result:
Automating your scheduling through 17hats saves you time, minimizes errors, and enhances the client experience, allowing you to focus on delivering exceptional service.
Marketplace Items Featuring Online Scheduling
Curiosity Call with Follow Up Workflow by Business Foundation Coach, Suzy Wraines.
Allow potential clients to schedule a Zoom call based on your availability then send a follow-up email after the call.
This Curiosity Call scheduling service is designed to simplify your consultation process by automating key steps. Upon booking, the service sends a confirmation, applies a “Curiosity Call” tag for easy organization, and initiates a follow-up workflow.

Conference Headshot Booth Booking Link + Workflow by Headshot Photographer Emily McClure
Getting started in conference headshot booths is a task. Having a system in place helps conference attendees know what’s going on!
This collection includes the Online Scheduling booking link for consecutive headshots every 5 minutes, which then puts your client into the automated three piece email Workflow. This also includes a customizable PDF link in Canva for a client PDF to share with your clients.

Automated Emails and Email Templates
Email communication is vital but often repetitive. Whether it’s sending follow-ups, reminders, or responses to common inquiries, these tasks can be automated to save time and maintain consistency.
How It Works:
Email Templates: 17hats allows you to create and store email templates for various scenarios, from onboarding new clients to sending payment reminders.
Automated Emails: Set up automated email sequences that trigger based on specific actions or timeframes. For example, send a thank-you email after a meeting or a reminder email before an appointment.
The Result:
By automating email communication, you ensure timely and consistent interactions with clients while freeing up your time to focus on more strategic tasks.
Marketplace Items Featuring Automated Emails and Email Templates
Elevate your beauty business with our expertly crafted email template series, designed to guide your clients seamlessly from their initial inquiry to the final review.
This comprehensive collection of email templates takes the guesswork out of client communication, ensuring every interaction is professional, polished, and perfectly timed.

Speaker Email Bundle by Speaker Concierge Donna Lee Lyttle
This bundle is for motivational/public speakers, both new or seasoned. These are emails that Donna has used over the years as a booking manager for her speaker clients.
Included: event inquiry, inquiry follow up, post call, booking and post event email

Unleashing Your Brain’s Potential
Automation isn’t about replacing human effort; it’s about augmenting it. By automating tasks that can be done by a robot, you free your brain to engage in activities that require creativity, critical thinking, and emotional intelligence—areas where humans excel.
Things You SHOULD Be Doing:
Strategic Planning: Devote more time to planning the future of your business, exploring new markets, and developing innovative products or services.
Creative Projects: Engage in creative endeavors, such as designing marketing campaigns, creating content, or brainstorming new ideas.
Client Relationships: Focus on building and nurturing relationships with clients, understanding their needs, and providing personalized solutions.
Incorporating automation into your business operations isn’t just a matter of convenience; it’s a strategic move to unleash the full potential of your incredible brain. Tools like 17hats enable you to automate routine tasks such as Online Scheduling and email communication, allowing you to focus on high-impact activities that drive growth and innovation. Embrace automation, and give your brain the freedom to do more.
Ready to Elevate Your Business?
Get Started With A 7-Day Trial
Explore the automation features of 17hats and see how you can transform your processes today.
One reply on “If a Task Can Be Automated, You Shouldn’t Be Doing It”
Thanks for the article! Automation of tasks can be somewhat useful for my own UK accountants business.