17hats SMS Texting: Pricing and How to Get Started

Texting Made Simple (and Totally Worth It!)

We get it. Any new feature with setup steps or fees can feel overwhelming. Even so, SMS Texting in 17hats delivers value quickly, making the small investment worthwhile.

In this post, you’ll learn how pricing works, what’s included, and exactly how to get set up. By the end, you’ll feel confident and ready to start texting your clients.

💰 Let’s Talk Pricing

We keep things simple and transparent right from the start. Instead of complicated tiers or surprise fees, you’ll find a straightforward setup that’s easy to understand.

Here’s the breakdown on SMS Texting:

One-time registration fee: $60

This fee covers the required business registration for your texting number (a U.S. or Canadian mobile compliance requirement). You’ll only pay it once per brand, and you won’t see it again.

Monthly texting plan: Starting at $10/month

Your monthly plan includes the lease of your dedicated business texting number, as well as a minimum of 100 texts (fragments) and seamless application within your 17hats account. As a result, all of your conversations stay tied to your clients and projects. No extra apps or personal phone juggling required.

That’s it! 🎉 

Why There’s a One-Time Fee

You might wonder why this registration is necessary. The $60 fee plays an important role: it supports a nationwide system that protects both businesses and consumers. Carriers use this registration to verify your brand, link it to your texting number, and ensure your messages stay deliverable.

In short:

• ✅ It keeps your messages deliverable.
• ✅ It helps you stay compliant with texting laws.
• ✅ It gives clients confidence that your messages are legitimate.

Although it’s an upfront cost, the one-time registration fee ultimately strengthens your communication and your professional reputation.

📲 How to Get Started with SMS Texting

Ready to dive in? Getting set up takes just a few steps, and you’ll be texting clients in no time.

Step 1: Purchase the SMS Texting Module

In your account settings, navigate to Plan Information > Add Module. Add SMS Texting, then checkout. This is where you’ll pay the one-time registration fee. 

Step 2: Register Your Business

After you’ve purchased the SMS Texting module, start the registration process by providing basic details about your business (such as your business name, website, EIN, and contact information).

It’s important to have your most recent SS-4 (EIN paperwork) on hand to complete the registration process. Carriers use this information to verify your brand (business) and connect it to your texting number. Registration can take up to two weeks. 

Step 3: Choose Your Phone Number

After your registration has been accepted and completed, it’s time to choose your dedicated business texting number. This is the number that you can use to send and receive messages directly inside 17hats (including the 17hats mobile app). This is a local, ten-digit phone number that you choose by searching for your state and area code upon phone number selection.

Step 4: Opt In Your Contacts and Go!

From there, it’s time to opt-in your clients! Once a client is opted in, you can send texts manually, or better yet, build them into your Document reminders, Online Scheduling confirmations, and more.

Where can my contacts opt in to receive text messages?
Your contacts can choose to receive text messages by opting in at any of these places:

• Lead Capture Forms
• Online Scheduling Service Questions
• Questionnaires

💡 Pro Tip: Keep It Friendly and Compliant

Texting clients feels personal, and that’s exactly why it works. However, clients must opt in before you message them. Fortunately, 17hats collects and tracks these opt-ins automatically, helping you stay compliant with texting regulations.

Plus, a simple “STOP” reply lets clients opt out anytime, giving them control and giving you peace of mind.

💬 Why It’s Worth Every Penny

Here’s the thing: SMS Texting isn’t just more convenient—it builds stronger connections.

For just a few dollars a month, you’ll get:

✨ Faster communication and response times
✨ Fewer missed messages
✨ A professional, dedicated number
✨ Happier, more engaged clients

All that value costs less than one coffee a week. ☕️

🚀 Ready to Start Texting?

If you’re ready to simplify communication and manage everything inside 17hats, SMS Texting makes the perfect next step.

Visit our SMS Texting page to get started today!

💚 Here’s to clearer communication, quicker responses, and another powerful way to keep clients connected to your brand.